The Top Questions to Ask Your Transport Company Before Shipping Your Vehicle

Posted on November 6, 2023

We all know that when it comes to our vehicles, we don’t just trust anyone. It’s like handing over a piece of your life to someone. And whether it's that classic you've been restoring in your garage or the family SUV that's seen a thousand road trips, you want to make sure it’s in good hands during its big move. This guide? It's your co-pilot. We're diving deep into the nitty-gritty of what you should be asking before shipping your vehicle and you hand over those keys.


1. The Importance of Asking Questions
2. Top Questions to Ask Your Transport Company
3. Why True Carriers Is the Answer to Your Questions
4. Pro Tips for A Smooth Ride
5. FAQs

The Importance of Asking Questions

Alright, let’s get real here. When you’re thinking about shipping your car, whether it’s across the state or shipping a car across the country, you can’t just wing it. It’s not like sending out a package; it’s about making sure that your ride gets from Point A to Point B safely, efficiently, and without burning a hole in your pocket.

The Importance of Asking Questions
Don’t Fly Blind: Heading into this process without a roadmap? Bad idea. By lining up the right shipping questions, you make sure you’re clued in on the whole journey – not just the destination.
Avoiding Those Nasty Surprises: Ever been slapped with hidden fees or last-minute changes? Not fun. When you ask auto transporters the nitty-gritty, you’re safeguarding yourself against unexpected curveballs.
Getting Your Money’s Worth: Let’s face it, we all want the best bang for our buck. By diving deep into questions to ask about a car transport service, you make sure you’re not overpaying. Especially if you’re on the hunt for budget car shipping, it’s crucial to know what you’re really getting.
Peace of Mind: Knowing the ins and outs of the process? Priceless. Sleep better knowing your vehicle’s in good hands.

Now, We know this might sound like a lot. But hey, that’s why resources like FMCSA are there to help guide you. Check ‘em out; they’ve got a wealth of info that’s just waiting to be tapped into.

So, before you even think about handing over your keys, make sure you’re armed with the right questions. It’s the smart move, and trust me, future-you will thank you for it.

Top Questions to Ask Your Transport Company

Alright, you’re gearing up to ship your beloved ride, and it’s crunch time. Before you sign on the dotted line with any transport company, let’s break down the shipping questions you absolutely, positively, 100% need to have answers to:

Top Questions to Ask Your Transport Company
How Do You Roll? Open or Enclosed?
This is a biggie. Do they use open or enclosed carriers? Depending on whether you’re shipping your daily driver or that cherry-red convertible you only take out on Sundays, this matters.
Show Me the Money! How Much?
We’re all looking for budget car shipping, but remember, cheapest isn’t always best. What’s included in that quote? Any hidden fees lurking in the shadows?
Time’s Ticking: How Long’s the Wait?
Shipping a car across the country ain’t a one-day affair. Get a clear picture of how long it’ll take from pickup to drop-off.
Got Backup? What’s Your Insurance Situation?
Accidents happen. If they do, is your car covered? And how much are we talking here?
Talk to Me: How Do I Reach Out During Transit?
If you’re burning the midnight oil wondering where your car’s at, who do you call? Ghostbusters ain’t gonna help here.
Been Around the Block? What’s Your Experience?
New kids on the block might offer sweet deals, but experience counts. Can they handle unique challenges or tricky situations?
Any Bad Blood? Got Reviews or References?
Word of mouth still rules. Check out their feedback on official platforms like BBB and see what the street’s saying.
Contracts: What’s the Fine Print?
Always, and I mean always, ask auto transporters to break down the contract. Any weird clauses? Red flags? Know what you’re getting into.
Drop-off Drama: Door-to-Door or Terminal-to-Terminal?
Some of us might not mind a short drive, but if you’re expecting door-to-door, make sure it’s on the table.

Now, don’t be shy with these questions. You’re not just shipping a T-shirt; it’s your car we’re talking about! Official sources like FMCSA can also give you some pro tips on questions to ask about a car transporter, so use ’em!

Why True Carriers Is the Answer to Your Questions

When it’s time to make a big decision about shipping your vehicle, we know you’ve got a lot of options out there. So, why choose True Carriers? Glad you asked!

Been There, Done That: Our experience in shipping a car across the country is vast and varied. With years in the game, we’ve tackled just about every challenge the road can throw at us. You name it; we’ve handled it.
Clear as Day: We pride ourselves on transparency. Got shipping questions? Bring ’em on. Want clarity on budget car shipping? We’re here to break it down. Every step, every process, we keep you in the loop.
Options Galore: Whether you’re leaning towards an open carrier or feel more at ease with an enclosed one, we’ve got choices to fit your needs. Just ask auto transport experts here at True Carriers, and we’ll guide you right.
Solid Reputation: Don’t just take our word for it. Dive into official sites like FMCSA and BBB. Our track record speaks for itself.
Rave Reviews: Our community of customers is our pride and joy. Their testimonials and feedback stand as a testament to our commitment and care.
Straight Shooters: When we give you a quote, that’s it. No hidden fees, no sudden add-ons. We believe in fair, upfront pricing, every single time.

Choosing True Carriers is about more than just a transport service. It’s about joining a community that values trust, expertise, and genuine care for your ride. Because here at True Carriers, we understand that every car has a story, and it’s our job to ensure it reaches its next chapter in perfect condition.

Pro Tips for A Smooth Ride

Shipping your car can seem like a daunting task, but it doesn’t have to be. With a little prep and know-how, you can make sure your vehicle’s journey is as smooth as those Sunday drives you love so much. Let’s dive into some insider tips that’ll keep your car shipping game on point:

Pro Tips for A Smooth Ride
Early Bird Gets the Worm: Start your research early. Got shipping questions? Jot ’em down. The more time you give yourself to find the right transporter (like us here at True Carriers), the less stress you’ll feel as the shipping day approaches.
Personal Items? Keep ’em Personal: It might be tempting to use that empty trunk space to transport some personal items, but it’s best to keep your car free of extra stuff. Not only can it add unnecessary weight, but not all insurance covers the personal items inside the car.
Document, Document, Document: Before you hand over those keys, take some time to inspect your car. Snap some pictures from all angles. In the rare case there’s a bump or scratch later on, you’ll have a before-and-after to refer to.
Gas Tank – Keep it Low: When prepping for shipping a car across the country, it’s a good idea to keep the gas tank about a quarter full. It reduces the weight and ensures safety during transportation.
Lock-in That Quote: Once you’ve done your homework, and maybe even scoped out budget car shipping options, get that quote in writing. This way, both you and the transporter know the deal, leaving no room for surprises.
Stay in the Loop: Make sure you have a direct line to your transporter. If you ever feel the need to ask auto transport questions or simply want an update, you should know exactly who to reach out to.
Know Your Drop-off Points: Some folks prefer door-to-door, while others might lean towards terminal-to-terminal. Clarify this upfront to avoid last-minute hassles.
Review Time: Once your car has safely reached its destination, give it another once-over. Compare it with the pictures you took and ensure everything looks good.

At the end of the day, remember that you’ve chosen professionals to handle your vehicle’s journey. With a bit of prep and the right team behind you, your car is in safe hands. So grab a cup of coffee, put your feet up, and let the pros at True Carriers do what they do best.

Transporting your vehicle doesn’t have to be a high-stress endeavor. The key is arming yourself with the right knowledge and partnering with a trusted transporter. From understanding the importance of asking the right shipping questions to knowing what to expect when shipping a car across the country, being informed is half the battle. And when you have a dedicated team like True Carriers by your side, the journey becomes all the more seamless. So here’s to smooth roads ahead and to a vehicle transport experience that’s as carefree as a Sunday drive. Safe travels!


How far in advance should I book my vehicle transport?

Ideally, you’d want to book at least 2-3 weeks in advance. This allows ample time for logistics and ensures availability.

What if I’m not available on the day of pickup or delivery?

It’s essential to inform the transport company ahead of time. We can usually arrange an alternative date or have a trusted representative handle the process on your behalf.

How are prices determined for shipping a vehicle?

Several factors come into play, including the distance, vehicle size, transport type (open vs. enclosed), and current fuel prices.

Is my vehicle insured during transport?

Absolutely! All vehicles are insured against potential damage during transport. It’s recommended to clarify coverage details with the transport company.

What happens if my vehicle gets damaged during transport?

In the rare event of damage, you should report it immediately upon delivery. The situation will be assessed, and necessary steps taken to address the issue, including insurance claims if required.

Can I choose a specific date for pickup and delivery?

While we always aim to accommodate specific date requests, there might be some flexibility required due to factors like weather, route, or other scheduled pick-ups and deliveries.

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United Car Transport
4 months ago

Thanks for sharing this.

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